Privacy Policy

Privacy Policy for Peak Perfection SMS Marketing

Information Collection and Use

Peak Perfection collects personal information from customers, including names, email addresses, and mobile phone numbers. We collect this information through opt-in forms on our website, in-person at our office locations, and via phone conversations with our customer service team.We use this information to:

Provide and improve our luxury tour services
Send SMS notifications about bookings, promotions, and company updates
Communicate important safety and logistical information related to tours

SMS Program Details

By opting into our SMS program, you agree to receive recurring text messages from Peak Perfection. Message frequency varies based on your preferences and booking status. Message and data rates may apply.

Consent and Opt-In

We obtain explicit consent before sending any marketing text messages. Our opt-in process clearly discloses:

The Peak Perfection brand name
The types of messages customers will receive
Message frequency
How to opt out

Customers can opt in by:

Texting PEAKPERF to 12345
Checking the "I agree to receive SMS messages" box on our website forms
Verbally consenting during phone conversations with our team

We maintain records of all opt-ins, including date, time, and method of consent.

Opt-Out Instructions

You can opt out of our SMS program at any time by texting STOP or emailing info@peakperfection.ca

Data Sharing

We do not sell, rent, or share customer information, including mobile numbers or opt-in data, with third parties for marketing purposes. We may share data with service providers who help us operate our business (e.g. payment processors), but only as necessary to provide our services.

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure or destruction.

Customer Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights or ask questions about our privacy practices, please contact us at:Phone: 1-800-PEAK-PERF
Email: privacy@peakperfection.com

Updates to Privacy Policy

We may update this policy periodically. The latest version will always be posted at www.peakperfection.com/privacy.

Effective Date

This privacy policy is effective as of September 1, 2024.